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Data and insights / 3 min read

AS Intelligence

Turn e-commerce records into questions a business can act on.

An analytics case connecting orders, customers, products, payments, and reviews through reporting that supports investigation.

Context
Public Olist marketplace data
Dataset
99,441 historical orders
My focus
Business questions, KPIs, and reporting

01 / Context

The problem and my role

Marketplace data is spread across orders, customers, payments, products, and reviews. A useful report needs consistent definitions and ways to examine the patterns behind a total.

I developed the analytics project around KPI selection, customer and product analysis, time trends, and exportable reporting. The dashboard is a way to explore the analysis and communicate it to a business audience.

Business reviewer

Understand the headline performance and where it varies.

Analyst

Move from an overall pattern into a category, geography, payment, or customer breakdown.

The experience at a glance

  1. 01Start with a business question
  2. 02Review the headline measure
  3. 03Compare relevant breakdowns
  4. 04Explain the finding and follow-up

02 / Product judgment

The choices that shaped the work

The central question

What does a headline number leave out, and what should someone investigate next?

01Organize the report around business questions

Group headline KPIs with revenue trends, categories, geography, payments, and customer segments.

Why it matters
Different breakdowns help distinguish a broad trend from a concentrated pattern.
The tradeoff
A visually strong category is a starting point for investigation, not proof of why it performs differently.

02Make the analysis portable

Include CSV and PDF exports alongside the dashboard.

Why it matters
People need to review findings, share a report, or check the numbers outside the interface.
The tradeoff
The exported view needs enough context for someone who did not explore the dashboard.

03Keep the demonstration available

Use analyzed-data fallback when the optional database is unavailable.

Why it matters
A reviewer can still explore the reporting experience.
The tradeoff
The portfolio represents a historical dataset and must not be interpreted as a live business feed.

03 / Evidence

Questions the report helps investigate

These are analytical paths supported by the project, rather than claims of an achieved commercial improvement.

Business questionView to inspectInterpretation to check
How does performance change over time?Revenue and order trendsCompare equivalent periods and check whether volume or order value explains the change.
Where is activity concentrated?Product categories and Brazilian statesExamine the mix and scale before treating a large total as superior performance.
How do customers differ?Customer segments and payment behaviorReview the segment definition and population behind a comparison.
What does customer feedback suggest?Review scores alongside operating measuresTreat the pattern as a question to investigate, not a causal conclusion.

04 / Evaluation

What I would measure and why

Measures to review or validate next. These describe the evaluation approach, not achieved improvements.

MeasureWhat to examineWhy it matters
Order volumeThe number of orders represented by a view.State the period and order population before comparing results.
Revenue and order valueThe monetary measures used in the report.Reconcile the chosen value definition and avoid counting an order repeatedly across related records.
Review scoreCustomer feedback summarized with its response coverage.Averages need context from the number of reviews and who responded.

05 / Outcome

Where the work stands

The published project includes KPI summaries, interactive charts, customer and category views, and downloadable reports. It demonstrates an analytical workflow using historical marketplace records; no business uplift is attributed to the project.

What comes next

  1. Add date-range controls so comparisons use an explicit reporting period.
  2. Develop deeper cohort analysis to separate repeat behavior from changes in the customer mix.
  3. Make metric definitions and data freshness more prominent for readers reviewing exported results.

My takeaway

A useful insight connects a pattern to a decision and makes the uncertainty visible. The chart should help someone ask a better next question.

Based on the AS Intelligence project documentation, dashboard scope, and published historical dataset description.

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